Returns Policy

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item’s applicable return/replacement policy on the product page for any exceptions to this returns policy and the table below

10 days Return / Replacement Policy for All Products

Free replacement will be provided within 10 days if the product is delivered in defective/damaged condition or different from the ordered item.

Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.

In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.

During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, this category-specific replacement/return general conditions will be applicable. 

For products where installation is provided by Sharp Heath Solution’s service partners, do not open the product packaging by yourself. Sharp Heath Solution authorised personnel shall help in unboxing and installation of the product.

Wrong Delivery – (Customer received delivery message, product not delivered):

‘In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.’

Our Customer Care Number : +91-9971189943, You Can Call / Whatsapp 24*7 Open Helpline.

You Can Also Send Email With Your Order id at : help@sharphealthsolution.com

SECURE PAYMENT POLICY

SAHRP HEALTH SOLUTION puts the safety of our customers as our highest priority, which is why we are committed to the security of our online payments, transactions and personal data.

No credit or debit card information is stored on our website, and we are utilizing third-party payment processors (Razorpay Payment Getaway Click About Razorpay ) that are responsible for processing such payments and charges.

Customer information may be disclosed to third parties only in the following situations: comply with a legal requirement or court order, review or complete payments of accounts or transfers due to a specific problem, review situations when a third party payment is involve.

With Regards
SHARP HEALTH SOLUTON